Welcome to Secret Mantra by Nature. By accessing and using our website (www.secretmantrabynature.com) and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. General

This website is owned and operated by Secret Mantra by Nature.
By using our services, you accept these terms and agree to be bound by them.
We reserve the right to update or change these terms at any time without prior notice.

2. Products & Services

We strive to ensure that all product descriptions, images, and pricing are accurate. However, errors may occur, and we reserve the right to correct them.
All products are intended for external use only. Please read instructions and ingredients carefully before use.
Individual results may vary depending on skin type and usage.

3. Pricing & Payment

All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
Payments can be made via secure payment gateways (credit/debit cards, UPI, wallets, etc.).
For Cash on Delivery (COD) orders, payment must be made in full at the time of delivery.

4. Shipping & Delivery

Orders are usually processed within 2–5 business days.
Delivery timelines may vary based on location and logistics.
We are not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.

5. Returns & Refunds

Returns and refunds are subject to our Refund & Returns Policy.
Products once opened, used, or tampered with cannot be returned due to hygiene and safety concerns.

6. User Responsibilities

By using our website, you agree:

Not to misuse or attempt unauthorized access to our website.
Not to copy, distribute, or use content (text, images, logos) without permission.
To provide accurate information while placing an order.

7. Intellectual Property

All content on this website — including logos, designs, text, images, and product information — is the property of Secret Mantra by Nature and protected under applicable intellectual property laws.
Unauthorized use of our content is strictly prohibited.

8. Limitation of Liability

We make every effort to provide safe and effective skincare products, but we are not responsible for:
- Allergic reactions or side effects (always perform a patch test before use).
- Misuse of products outside their intended purpose.
Our liability is limited to the value of the product purchased.

9. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Guwahati, Assam.

10. Contact Us

For any questions regarding these Terms & Conditions, please contact us.