At Secret Mantra by Nature, your privacy is important to us. We are committed to protecting your personal information and ensuring a safe shopping experience. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information: Name, email address, phone number, billing and shipping address.
Payment Information: Credit/debit card details, UPI, or wallet information (processed securely through payment gateways; we do not store sensitive financial details).
Technical Information: IP address, browser type, device details, and cookies for website functionality and analytics.

2. How We Use Your Information

We use the collected information to:

Process and deliver your orders.
Communicate updates regarding your purchase, promotions, or offers.
Improve our products, services, and website experience.
Ensure fraud prevention, security, and compliance with the law.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

Trusted service providers (payment gateways, courier/delivery partners) to fulfill your orders.
Legal authorities if required by law, regulation, or legal process.

4. Cookies & Tracking

Our website uses cookies to improve browsing, store preferences, and analyze performance. You may disable cookies in your browser settings, but some features of the website may not function properly.

5. Data Security

We implement appropriate security measures to protect your personal information. While we strive to ensure complete security, please note that no method of transmission over the Internet is 100% secure.

6. Your Rights

As a customer, you have the right to:

Access, update, or correct your personal information.
Opt out of marketing communications at any time.
Request deletion of your personal data, subject to legal and business requirements.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies separately.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.